1st Line Support

Contract @Garniche Jobs UK in IT
  • DA2, Hawley, Kent View on Map
  • Post Date : January 18, 2023
  • Apply Before : February 27, 2023
  • Salary: $14.50 - $14.50
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Job Detail

  • Job ID 310300

Job Description

1st Line Support

Rekall are looking for a 1st Line Support with proven experience of working within a call centre/ customer service environment. Excellent customer service skills are a must with the ability to work in a fast-paced environment.

Key Responsibilites include;

– Taking a high volume of incoming calls.

– Aiming to resolve customer queries and faults.

– Updating queries onto the database.

– Offer guidance to clients and identifying faultS.

– Working to strict deadlines and service level agreements.

This is a hybrid working position allowing 2 days working from home. The first 6 weeks training must be in the office.

Shift Schedules are as followed: (Monday through Sunday):

07:00 – 15:00

09:00 – 17:00

10:00 – 18:00

08:30 – 16:30

15:00 – 23:00

Are you currently looking for your next contract?

Contact Rekall!

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