1st Line Support Engineer

Permanent @Garniche Jobs UK in IT
  • Newcastle, County Down View on Map
  • Post Date : February 24, 2023
  • Apply Before : April 23, 2023
  • Salary: $2,100,026,000.00 - $26,000.00
  • 0 Click(s)
  • View(s) 2
  • Share:

Job Detail

  • Job ID 330338

Job Description

Our client is an established and Forward thinking computer consultancy company seeking a First Line Support Engineer to join their Support Team. The First Line Support Engineer will be responsible for for investigating a wide range of technical issues and solving tickets for users.

Responsibilities for the First Line Support Engineer

Diagnose and fix IT issues and liaise direct with customers regarding technical issues
Collaborate with the software development team on application design and development as well as working on extensions of existing products
Support customers and provide a great level of customer service

Key Skills & Experience for the First Line Support Engineer


A good level of technical skills is essential for this role, with a fundamental understanding of Networking, Server configuration, Active Directory, Exchange Management, Microsoft products and virtualisation.
At least 2-3 years' experience in IT support
Strong written and spoken communication skills


Microsoft 365 Certifications
Networking fundamentals
RDS (Remote Desktop Services)

Please apply as directed