GARNICHE Jobs UK

    Jobs, Services & Support for Jobseekers

    1st Line Support | Support Desk | Service Desk

    Permanent @Garniche Jobs UK posted 4 weeks ago in IT
    • Birmingham View on Map
    • Post Date : February 20, 2023
    • Apply Before : April 19, 2023
    • Salary: $2,200,025,000.00 - $25,000.00
    • 0 Click(s)
    • View(s) 1
    • Share:

    Job Detail

    • Job ID 327590

    Job Description

    Are you someone who wants progression and training, but haven’t got that option in your current role?

    This MSP will create a progression plan, and help you reach your goal by covering the cost for training / courses which will help you get there.

    They have been going for 40 years and are looking to bolster their support desk team, with someone who will focus on 1st Line Support.

    Role: Support Desk Engineer
    Office Location: Birmingham
    Salary: Up to £25,000
    Package: 20Day AL + BH, 3 days shut down over Xmas, Birthday leave after 1 year of service, Westfield Healthcare + Standard Pension, Car Allowance after 1 year of service, any training courses you wish to go on, cost will be covered.
      
    Some of What You’ll Be Doing:

    1st Line support works for various customer who range from 5-450 users.
    Working to SLA that have a system of normal, high and critical levels.
    Support can be on Office365, Windows servers, password resets etc
    Answering tickets via email, customer portal and over the phone. Person Spec:

    Must be from an MSP Background.
    Experience with MS365, Windows Servers, SonicWall Firewalls.
    IT Certs such as A+, or any Windows/MS based certs are desirable.
    Solid communication and customer service skills.   
    If this sounds of interest, then please get in touch and let’s book in a call

     
    Required 'Candidate' login to applying this job. Click here to logout And try again
     
     

    Apply for this Job

    • Drop a resume file or click to upload.
      To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
      or
      Upload Resume
    • Upload Cover Letter

      To upload file size is (Max 1Mb) and allowed file types are (.doc, .docx, .pdf)

    • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

     

    Answers

     

    Account Activation

    Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.