1st Line Support Technician

Permanent @Garniche Jobs UK in IT
  • Doncaster, South Yorkshire View on Map
  • Post Date : March 9, 2023
  • Apply Before : April 27, 2023
  • Salary: $2,400,026,000.00 - $26,000.00
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Job Detail

  • Job ID 336916

Job Description

IT Technician need by my client. Due to internal promotions my large client is looking for an IT Technician to join their organisation. This a very well established organisation and that believe in looking after their people, you will get training and there are very good promotion prospects. They are looking for a 1st Line Helpdesk person to work at their Doncaster offices.

* 1st line service desk experience, incorporated with hands on hardware support.

* Excellent face to face and telephone customer service.

* Experience using helpdesk/ service desk software – logging and resolving tickets.

* Experience in diagnosing/troubleshooting software and hardware faults.

* Ability to work as a team and on their own.

* Able to work under pressure to hit SLA’s in a busy working environment.

* Experience building + supporting PC’s, laptops and printers.

* Excellent organisational and communication skills.

* Flexibility to work shifts – either 08:00 – 16:00, 09:00 – 17:00, 10:00 – 18:00.

* Hunger + enthusiasm to learn and develop.

* Positive can do attitude.

* Driving is essential to the role as they will be supporting 3 sites within Doncaster as well as some sporadic UK travel needed