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2nd/3rd Line IT Support Engineer

Permanent @Garniche Jobs UK in IT
  • Loughborough, Leicestershire View on Map
  • Post Date : September 23, 2022
  • Apply Before : October 24, 2022
  • Salary: $3,000,034,000.00 - $34,000.00
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Job Detail

  • Job ID 250312

Job Description

2nd/3rd Line IT Support Engineer. Based in Loughborough, my client are recruiting for an 2nd/3rd Line IT Support Engineer. My client would be happy to consider an experienced 2nd liner ready to step into a 3rd line role. This role is 100% site based and offers no WFH.

£30k-£34k + Training + Progression + Benefits

You must have experience in some of the following:

* Active Directory and Group Policy experience

* Installation, management and troubleshooting of virtual systems

* Excellent understanding and use of server monitoring solutions

* Understanding of Windows Server support

* Storage Area Network (SAN) experience as well as other storage technologies (DAS, NAS)

* Networking LAN/WAN connectivity

* Backup Technologies including restoration and disaster recovery

* Experience with Microsoft Azure, AAD, Intune and cloud-based solutions

Role involves:

* Maintain the physical and virtual server estate using new approaches to achieve end goals and system uptime

* Responsibility for the development and on-going management of the IT Infrastructure

* Storage system maintenance and support

* Maintain the backup, restoration, replication of date to offsite and onsite provisions

* Management of Email systems and Office 365

* To provide efficient 3rd line support.

• To report as required any major system outages to ensure consistent service availability effectively.

* To diagnose and analyse the systems and ensure system uptime is maintain to a high level

• Where root cause analysis fails to identify the underlying cause, you will be responsible to help create work arounds.

For further information and a full job spec please send in your CV