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2nd Line Software Support – Stevenage – £40K – £45K

Contract @Garniche Jobs UK in IT
  • Stevenage, Hertfordshire View on Map
  • Post Date : November 24, 2022
  • Apply Before : December 25, 2022
  • Salary: $4,000,045,000.00 - $45,000.00
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Job Detail

  • Job ID 283819

Job Description

2nd Line Bespoke Software/Application Support – £40,000 – £45,000 – Stevenage

Key Skills: SQL, Customer service, Helpdesk experience, Office 365, Communication skills

My client is a global medical software company who are growing rapidly. They are looking for a 2nd Line Bespoke App/Software Support Engineer to work on a hybrid basis. You will be responsible for 2nd line support of their bespoke software to end users. You will respond to tickets and phone calls in a timely manner, escalating enquiries to Project Managers, Business System Managers or Developers. You will also be required to educate users on the applications and walk them through the problem-solving process.

Why apply for this position?

The opportunity to join a growing, global company
Fantastic site, full training and learning provided
The opportunity to travel to for exciting new projects
Great benefits and the chance to progress quickly!
12% Bonus, private healthcareWhat experience is required?

Skill with MS Office and SQL
Customer support background with experience in troubleshooting – ideally of a bespoke software.
Previous experience working in the medical industry would be beneficialThis is a great opportunity for someone who is looking for a fast-paced, dynamic role. If you are an agile and driven person this could be the ideal role for you. If this sounds of interest, please send in your CV now or contact Amy Parrack ( (phone number removed) for more information.

2nd Line Bespoke Software/Application Support – £40,000 – £45,000 – Stevenage

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