2nd Line Support

Permanent @Garniche Jobs UK in IT
  • Redhill, Surrey View on Map
  • Post Date : March 21, 2023
  • Apply Before : April 27, 2023
  • Salary: $3,000,040,000.00 - $40,000.00
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Job Detail

  • Job ID 342589

Job Description

My client, a well established and rapidly expanding MSP, are looking for an experienced and energetic 2nd Line Support Engineer to join their warm and friendly team in order to help manage their expanding client base.


Act as a 2nd point of contact for customers regarding IT issues, incidents and requests.
Maintain a high degree of customer service and take responsibility/ownership for support queries from start to finish, escalating if necessary.
Develop strong working relationships with our customers and third-party partners.
Contribute to Project Work & new customer on-boardings when required.


At least 2 years experience in a similar role within an MSP
Excellent written and verbal communication skills
Experience working with:
Active directory
Hyper-V and VMWare
Server management
Networking (firewall, switches, routers etc)
Server backups (Veeam)

The role is completely on site with a salary of up to £40k DOE.

If this role sounds of interest and you would like to hear more then please apply now or contact Bethan Decaux on (phone number removed) or email (url removed)

For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy