
2nd Line Support
Permanent @Garniche Jobs UK posted 4 weeks ago in IT ShortlistJob Detail
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Job ID 208008
Job Description
2nd Line Support – Contract Role – Hybrid (Borehamwood)
£200 per day Inside IR35
Hybrid position – 2 weeks from home, 1 week in Borehamwood office
3-month initial contract
This is a fantastic opportunity for you, a 2nd Line Support Engineer, to join a leading private healthcare company, which is making a positive impact throughout the country delivering pioneering services and outstanding outcomes for the people in their care.
Duties and Responsibilities:
Provide 2nd line technical support queries professionally and efficiently, maintaining a high degree of customer service for all support queries and ensure that all SLA’s are met.
Take ownership of user problems, perform technical diagnosis and fix the issue either remotely or arrange a site visit.
Skills/Attributes Required:
Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 7/10/XP)
Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing & delegation)
Knowledge of Active Directory & Exchange Server
Understanding of PC hardware set-up /configuration and TCP/IP networking skills
This is an urgent requirement and my client is able to move quickly for the right candidate. Please apply now for instant consideration. Please apply or send your CV to (url removed) for consideration