2nd Line Support Engineer

Permanent @Garniche Jobs UK in IT
  • North West View on Map
  • Post Date : January 20, 2023
  • Apply Before : March 1, 2023
  • Salary: $2,500,030,000.00 - $30,000.00
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Job Detail

  • Job ID 311485

Job Description

2nd Line Support Engineer
Manchester, Old Trafford
£30,000 DOE

An established MSP who has been in business for over 20 years, they are now looking for an extra set of hands as their client base expands and the company grows! This is a great opportunity to join a business which will allow you to get stuck in some exciting project work and general support duties day to day. This company prides themselves on their excellent development plans and working within a close-knit and friendly team environment. Do you want to be the next person to benefit from this?

You will provide technical support remotely for the business's external clients. Your duties will include: Resolving tickets, picking up escalated tickets from first line, involvement in some exciting projects, technical research for client solutions, logging and updating IT support issues and partaking in technical training and personal development sessions.

There are excellent opportunities for progression internally and you will be promoted in line with experience gained. There are no set dates for this, however, your salary will increase with your responsibilities and your earning potential is limited only by yourself.

Benefits

28 days holiday including bank holidays, increasing with length of service
Birthday off
Health cash plan with free access to a confidential EAP (employee Assistance Programme)
Cycle to work scheme, tech scheme and retail discounts
Gym Pass
Flexible working hours
On-going training opportunities

Their current Technology stack includes some of the below:

Microsoft Windows server 2012 onwards
Microsoft 365 and its addons (OneDrive, SharePoint, Teams etc.)
Strong troubleshooting experience with HyperV, Active Directory, Azure
Strong general hardware/software troubleshooting
Ability to think 'out-side-the-box'

This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the support you need amongst the team to move through the ranks speedily and successfully. Please send through your CV if you think this one looks good for you! Kara . Steele @ Allegiancetechnology . co . uk