2nd Line Support Engineer – Windows 10/macOS – c£38k – Hybrid/London

I am actively searching for a 2nd Line Support Engineer, experienced with Windows 10/macOS to join a leading charitable organisation in the UK.

This is an exciting opportunity for the successful candidate to develop skills and experience, providing a provide a high-level of support within a fast-paced, growing environment.

The role offers a generous salary of up to £38k as well as a fantastic benefits package including private medical insurance, dental healthcare, pension contributions and much more.

Core Responsibilities

Troubleshooting, analysis and issue resolution of software and hardware for onsite end users
Problem solve and perform the analysis and diagnosis of desktop problems while recommending and implementing corrective solutions
Work within a team to communicate to non-technical staff effectivelyDesired Skills and Experience

2nd line support experience
Windows 10/macOS support experience
Strong troubleshooting experience on laptop, desktop and mobile
Understanding of Active Directory is desired
Strong communication skills with a willingness to develop and learnTo discuss this and other exciting Microsoft Dynamics AX/365 opportunities in more detail please send your CV to (url removed) or call me on (phone number removed).

CANDIDATES CONSIDERED FROM EUROPE THAT ARE WILLING AND KEEN TO WORK IN THE UNITED KINGDOM.

I understand the need for discretion and would welcome the chance to speak to any Microsoft Dynamics candidates that are considering a new career or job either now or in the future. For more information on the Microsoft Dynamics market and available opportunities I can be contacted by email ((url removed)) confidentiality is of course guaranteed