3rd Liner Wanted in Elland!

Role: 3rd Line IT Support Engineer
Location: Elland, West Yorkshire
Salary: £30,000 – £33,000 (depending on experience)

Are you a highly skilled IT professional looking for your next challenge?

We are seeking a dynamic and experienced 3rd Line IT Support Engineer to join a expanding Managed Service Provider in Elland. With a salary of £33,000, this role offers an opportunity to lead and champion high service standards in managed services support.

Benefits include:
* 25 days holiday plus 8 Bank Holidays
* Pension Scheme
* Certifications and training paid for
* Pension Scheme
* Health and wellbeing
* Cycle to work scheme

Key Responsibilities:
* Lead and train a team in comprehensive use of IT support systems
* Provide hands-on technical support to customers
* Act as escalation point, resolving 3rd lien tickets
* Monitor and audit tickets assigned to the team
* Regular visits to West Yorkshire clients to manage relationships and identify opportunities

Skills we are looking for:
* Experience with Windows Servers up to 2022
* Active Directory, Group Policy
* Exchange Server – configurations
* Office 365, Sharepoint, Teams, OneDrive – configurations (desirable)
* Network troubleshooting

Don't miss out on this exciting opportunity to take your IT career to the next level!

If this role sounds interesting to you, please APPLY & get in touch with Matthew Smith @ ITECCO on (phone number removed) or email matthew . smith @ itecco . co . uk

This role is commutable from:
Leeds | Bradford | Huddersfield | Halifax | Keighley | Ilkley | Morley | Wakefield |

Established in Didsbury, ITECCO has grown to become one of the UK's most successful and fastest growing IT recruitment companies in the UK.

IT Support Engineer, IT Support Technician, 1st Line, 2nd Line, 3rd Line, Infrastructure Engineer, Service Desk Manager. Account Manager, ICT