Office Angels are so excited to be recruiting for a 3rd Line Support Technician based in Maidstone. You will be working for a company who priorities staff satisfaction whilst striving for customer excellence. This role is perfect for someone who wants to join a successful IT company with the opportunity to progress internally.

Job Title: 3rd Line Support Technician

Location: Maidstone

Salary: £35k-£38k

Hours: Monday-Friday – Rotation shifts 05:00 – 13:30 WFH, 08:30 – 17:00 and 09:00 – 17:30. Hybrid working is available.

Benefits:

22 days annual leave plus bank holidays
Fully paid permit parking in a long stay Maidstone car park.
Pension
Staff discounts through Perk Box
Regular work social events with a spectacular Xmas do.The role:

You will be responsible for supporting customers by online web/email support, direct telephone support and onsite visits as required.

Responsibilities of the 3rd Line Support Technician

Provide Remote and On-site support for our customers
Minimum 3 years' experience in an IT Support environment at a 3rd or advanced 2nd line level at least
Windows server administration from 2008/2012 up to latest Server 2022
Microsoft SQL Server
Active Directory / DNS / GPO / Powershell
Microsoft 365 Tenant Deployment / Configuration (Exchange / SharePoint / Azure AD)
Virtualisation such as Microsoft Hyper-V, VMWare ESXi, SAN Technology, Azure, AWS
Experience with networking inc switch & VLAN configuration
Anti-Virus/Endpoint Protection Technologies
Hosted IP Telephony
Configuration of Access Control (Firewalls/VPN)
Ability to prioritise workload.
An ability to explain technical problems in a simple way to end users

We'd love to speak to candidates with the following skills:

IT related degree or current Microsoft qualifications highly desirable.
Experience with Business Continuity / Disaster recovery planning
Good understanding of Internet connectivity via FTTC, FTTP & Leased Lines

Driving licence required due to location of clients.Next steps:

If this sounds like an ideal position for you and you have the experience outlined above, then please apply today.

Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do, please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Sherrie (Permanent Consultant).

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website