Commercial Services Group is recruiting for an on behalf of Cantium Business Solutions, which is part of Commercial Services Group.

Salary: £22,500 per annum
Brand: Cantium Business Solutions
Location: Kings Hill

The Role
We are looking for an Access Management Analyst to join us. Reporting to the Access Management Team Leader, the successful candidate will receive and respond to requests for access, removal and change to relevant customers networks, data and systems. The Access Management Analyst will also support any relevant project activity where necessary.

It would be ideal for the candidate to be based in the Kent area due to working from our Kent based offices 2 days per week.

Key Duties

Creating new user accounts and mailboxes following agreed procedures and security protocols

Process request for the creation of new shared folders and grants access to existing shared folders

Assist our users in defining their needs for new access rights and privileges. Operates and administers logical access controls relating to one or more platforms in order to provide continuous and secure access to information services

Respond to requests in accordance to KPI’s and Service Level Targets and promptly allocate unresolved calls to appropriate teams, keeping the customer informed of actions taken
What we need from you

Level 3 qualification or equivalent

Relevant experience in ICT industry

Proficient in the use of Microsoft Office

Experience of Active Directory Account Administration

Good understanding of computer networking to identify common issues

Knowledge of Microsoft Operating Systems to undertake day-to-day tasks

Awareness of IT infrastructure and the IT applications services processes use within your own organisation

Proficient in customer service techniques for ensuring that full account is taken of customers real and stated needs in the delivery of IT services
What Cantium can offer you

Minimum of 33 days holiday (inc. bank holidays)

Generous contributory pension scheme.

People focused culture with great communication and development opportunities.

A wide range of workplace wellbeing services.

Electric Car Scheme.

Employee shopping discount scheme.
Cantium Business Solutions is a back-office services provider established by Kent County Council. They partner with local government, education and private sectors to understand their business needs and challenges and provide tailored solutions. Their focus on insight and collaboration ensures that they remain connected to these organisations to enhance their key business priorities such as such as IT strategy and architecture, project management and fully managed IT services.

We recognise that work isn't just somewhere you go for a set number of hours. Work is something we do. “Cantium Working” is our vision of the behaviours and attitudes inherent in ‘agile’ working. As a business we are committed to providing a flexible approach to when, where and how our staff work. Cantium working enables you to work in the way which best balances personal and work life – helping you achieve a great work life balance