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Account Manager

Permanent @Garniche Jobs UK in IT
  • Leeds, West Yorkshire View on Map
  • Post Date : July 13, 2022
  • Apply Before : August 13, 2022
  • Salary: $3,000,035,000.00 - $35,000.00
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Job Detail

  • Job ID 208594

Job Description

Account Manager

IT & Telecommunications

Company

Our mission is to power a connected society by providing high-quality solutions that enable communications between cities, communities, people, and businesses. We’re the engine behind many global brands and have been a trusted hidden partner for tens of thousands of businesses from start-ups to scale-ups.

Role

As an Account Manager, you’ll be an integral part of the enthusiastic and driven Account Management team responsible for building, developing, and nurturing long-lasting trusted relationships with our customers.

Although traditionally an office-based role, due to the current climate, we are now working remotely with regular online virtual meetings and occasional days in the office when needed.

Responsibilities

* Lead point of contact for all matters specific to your customers.

* Building and maintaining strong, long-lasting customer relationships.

* Developing a trusted advisor relationship with key customer stakeholders and executive sponsors.

* Ensuring the timely and successful delivery of our solutions according to customer needs and objectives.

* Identifying opportunities to cross-sell and up-sell complementary products.

* Evaluating and negotiating commercial opportunities with existing customers.

* Forecasting and tracking key account metrics.

* Meeting monthly cross-sell and up-sell targets.

Ideal candidate

* Have excellent customer service skills and a track record to prove it.

* Experience in account management, but this is not essential if you can demonstrate great customer service experience.

* Experience in the tech/telecoms industry (preferred).

* Can build rapport and maintain strong relationships.

* Are highly organised.

* Possess a full UK driving license.

Benefits

* Competitive salary.

* Healthcare cash plan.

* Employee Assistance Programme.

* Pension scheme.

* Historical and inspiring head office in Central Leeds.

* Annual travel pass if needed