Application Engineer

Permanent @Garniche Jobs UK in IT
  • Solihull, West Midlands View on Map
  • Post Date : January 11, 2023
  • Apply Before : March 5, 2023
  • Salary: $2,650,028,500.00 - $28,500.00
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Job Detail

  • Job ID 305983

Job Description

Application Engineer – Solihull

Salary: £28,500

Onsite 5 days a week (flex)

My client who are one of the fastest growing companies are seeking an Application Engineer to join their current team.

Main Duties and Responsibilities

Become an application expert by continually increasing knowledge of all business applications
Provide solutions to incidents, whilst adhering to SLA
Perform root cause analysis for reoccurring and business critical incident
Liaise with 3rd party software and service providers for application and systems support
Assist with testing and release of applications updates and enhancements
Act as key liaison for all incoming EDI, providing support and issue resolutions
Prioritise and manage workload effectively ensuring open incidents, BAU tasks and project work can be managed simultaneously
Carry out routine tasks such as system and performance monitoring, escalating issues where appropriate
Communicate updates, enhancements and issue resolutions to end users
Identify opportunities for service or process improvements
Work closely with IT Senior Management to support the business' IT strategy
Support the project team to deliver application enhancements
Produce and maintain departmental documentation as agreed with the Application and Data Manager
Undertake any other duties as may, from time to time, be required by the company

Skills and Experience


Technical knowledge and experience of IT Applications
Experience of working with different EDI formats
Experience of working with 3rd party suppliers
Professional approach to customer services
Excellent troubleshooting skills
Highly proficient in Microsoft Office, in particular ExcelDesired:

Knowledge of SQL server, including query writing
Knowledge of XML and XSLT
UAT experience

If you have the required skills and experience and would like to take on this exciting opportunity, please apply now for immediate consideration and interview. For further details about the role, please get in touch on (phone number removed).

Keywords: Application Engineer, EDI, Microsoft Office, Excel, SQL, XML, XSLT, UAT

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