Job ID 200787
The role: Digital Business Analyst
Location: North West – Home working
Salary: Up to £45k + car/car allowance and Package
Mason – James is working with a well established customer who is looking to recruit a experienced Digital Business Analyst.
This is a fantastic opportunity to join a growing company who can offer a competitive salary, career progression and stability
The role is a permanent opportunity and is homes based but will require some office work a few times a month
Support the Head of Digital and Project Managers to oversee full delivery of our strategy and goals.
Support in managing the delivery of each initiative, identifying areas of improvement through analytical thinking and problem solving
Responsible for promoting a culture of change and continuous improvement to ensure we’re best in class. They will assist in all aspects of delivery and linking this to benefit realisation and where necessary in the planning/ideation.
Captures the business goals and objectives within each project/programme/work stream and ensures the plan to reach these is broken down into doable tasks
Supporting in analysing relevant data/reporting to identify opportunities and where we can link initiatives to benefits
Ensure that initiatives impact can be accurately measured and work with the insights to identify and set up the reporting
Works with and identify stakeholders to ensure buy in and alignment
Plans the analysis approach on a project, programme or work stream. Identifies the deliverables needed and provides task and milestone estimates.
Gathers and interprets information to participate in production of business cases
Producing requirements documentation to a high standard that meet stakeholder needs, including user stories and providing requirements via this method.
Managing the requirements throughout the project lifecycle; ensuring effective scope control and ensuring solution compliance to requirements is tracked through to implementation.
Reviewing deliverables and providing constructive feedback.
Prepare and provide documentation for internal teams and key stakeholders
Liaising with relevant teams such as IT where we have dependencies for delivery
Create and maintain content to ensure progress visibility and transparency with the wider team
Naturally curious about digital and a fast learner
Comfortable operating at pace and with ambiguity, able and willing to pivot where necessary
Strong inter-personal skills to ensure delivery across multiple stakeholders in very varied teams and disciplines
Highly organised, self-driven with attention to detail
Unwavering desire to constantly make things better
Strong stakeholder management skills
Strong written and verbal communication skills with the ability to communicate with all levels of the business.
Strong problem-solving skills.
Motivated and results oriented with the ability to deliver within tight timescales.
Have strong planning, communication and presentation skills along with the capability to listen and influence at all levels of the organisation.
Proactive ‘can do’ attitude with strong hands on approach
Must have excellent analytical skills
Strong understanding of what is required to deliver excellent customer service
An intellectual approach and ability to quickly grasp concepts and solve complex problems
Personable and able to bring other people on the journey
Obsessed with customer experience and exceptional execution
A self-starter with the desire to constantly learn, grow and be the best you can be
Willing to adapt to the changes and needs of the business and project context
An understanding of architecture and technical discussion
A strong communicator that can adapt for audiences of varying technical capabilities
Experience creating great products, through well written user stories
Proven track record that demonstrates ability to analyse, improve, document and monitor business improvement
Ability to create and refine product backlogs and assist product owners to determine priorities.
Good knowledge and application of Use Cases, Process Maps, Data Flows and Diagrams.
Experience working alongside Developers and Architects.
Experience of working in Agile teams using KANBAN and SCRUM delivery process frameworks.
Excellent communication skills are a must.
Agile Project Management tools such as ADO or equivalent, Visio, and all Office Tools.
For more information please appy or conatct jennifer directly