Business Analyst & User Support

Permanent @Garniche Jobs UK in IT
  • East Midlands View on Map
  • Post Date : March 9, 2023
  • Apply Before : April 25, 2023
  • Salary: $3,000,035,000.00 - $35,000.00
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Job Detail

  • Job ID 337300

Job Description

Business Analyst & User Support
Salary: £30,000- £35,000 DOE
East Midlands Airport – Hybrid

We are looking for an experienced Business Analyst & User Support to join our team in the Aviation industry. With our current HQ based at East Midlands Airport, you will have minimal requirement to venture into the office, however, being within an hour n half drive is essential so that you can be on hand to provide support when required. This is a fantastic opportunity for someone with a background in Business Analysis, but also has experience with stakeholder management external to the business, and a solid technical knowledge where you are able to provide support to a decent level and would be expected as the first point of contact.

The successful candidate will be responsible for analysing existing business processes, identifying and presenting opportunities for improvement and providing user support for the organisation.


* Analyse existing business processes, identify opportunities for improvement and create recommendations for implementation
* Produce detailed business requirements and documentation
* Provide user support to clients, troubleshoot issues and develop solutions
* Monitor the performance of business systems and analyse data to identify trends
* Maintain up-to-date knowledge of the industry and identify new technology solutions
* Develop user training materials and provide user support

Skills & Requirements:

* Previous experience as a Business Analyst & User Support
* Knowledge of business process analysis and improvement
* Excellent problem-solving and analytical skills
* Excellent communication and organisational skills
* High attention to detail
* Ability to work independently and as part of a team
* Knowledge of data analysis and reporting tools
* Knowledge of software development lifecycle

If you are an experienced Business Analyst & User Support looking for an exciting new opportunity, please APPLY NOW for immediate consideration and interview. To receive further details about the role, please get in touch on (phone number removed).

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy