GARNICHE Jobs UK

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    Call Centre Project Manager

    Contract @Garniche Jobs UK posted 4 weeks ago in IT
    • Nationwide View on Map
    • Post Date : March 3, 2023
    • Apply Before : April 27, 2023
    • Salary: $43,948,335.00 - $483.00
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    Job Detail

    • Job ID 334199

    Job Description

    We are supporting a large integrator with a project to design and implement a large call centre function for one of their clients.

    The project manager will be required to manage the end-to-end lifecycle of the design and delivery

    Experience required:

    * Thought leadership

    * Unified Comms, AI and VOIP

    * Design, Setup, Implement and Transition

    * Stakeholder Management .

    * Full Project Lifecycle planning

    * Governance and Compliance

    * Performance metrics and KPI’s

    * Vendor Management

    * Collaboration/customer service mindset

    * Experience with large Enterprise contact centre solutions

    * Budget Management

     
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