Customer Service

Permanent @Garniche Jobs UK in IT
  • Egham, Surrey View on Map
  • Post Date : January 13, 2023
  • Apply Before : March 1, 2023
  • Salary: $2,400,030,000.00 - $30,000.00
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Job Detail

  • Job ID 307300

Job Description

Customer Service Agent

Cantello Tayler Recruitment are currently recruiting for a Customer Service Agent to join our client based in Egham.

The successful Customer Service Agent will be responsible for:

Being point of contact to meet communication needs of key international customers
Managing and taking ownership of cases throughout their lifecycle and through to completion.
Ensuring cases are restored for service within SLA.
Being central point of contact between international customers and suppliers.
Booking of engineering resources
Raising of accurate escalations in a timely manner.
Booking of preventative maintenance visits

The Customer Service Agent will have:

A meticulous attention to detail
Administration and organisational skills
Commercial awareness
Excellent customer relations and interpersonal skills
Ability to take responsibilityShifts currently alternating weekly between 7am – 4pm and 10am – 7pm starts

If this Customer Service Agent role is of interest to you, please click apply now or contact Charlotte Harding in our Egham office