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Customer Support Technician

Permanent @Garniche Jobs UK in IT
  • L35, Whiston, Knowsley View on Map
  • Post Date : July 4, 2022
  • Apply Before : August 4, 2022
  • Salary: $25,000.00 - $25,000.00
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Job Detail

  • Job ID 202350

Job Description

A great opportunity for someone with a passion for proving exceptional customer care along with an interest in technology. You need to have a 'get the job done' attitude with a willingness to help others.
As a Customer Support Technician you will be trained to install the appropriate Android and iOS based technology in patients homes or care home. You will be the face of the company with patients, creating a warm friendly atmosphere at every installation you do alongside providing an exceptional customer experience when training patients on the technology.
Key responsibilities of the Customer Support Technician:
* Setting up equipment in patients’ home/care home
* Training the use of equipment and relevant peripherals
* Maintenance of Software and Hardware supporting upgrades and ongoing development
* Tracking location and status of stock through relevant IT systems
* Cleansing of stock and decommission to default state
* Basic service calls for routine issues
* Report on patient, clinician and employee feedback on an ongoing basis to assist with ongoing support and developments
This is an exciting opportunity for someone who has a really passion for customer care, building relationships and helping others.
To be considered for the Customer Support Technician, please send your CV to Elaine for considerations