Delivery Management Coordinator

Salary: competitive depending upon experience

Where the job is based: 4 days office based, working onsite at Kerv Digital office UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ, 1 day home-based

Who we are:

Kerv Digital (previously known as cloudThing) solve complicated problems with great digital experiences. We combine Power Platform, DevSecOps, Data Science and Software Engineering to achieve measurable business outcomes for our clients. Headquartered in Birmingham and part of Kerv, we are part of a £50m revenue global organisation, with over 450 employees, working with over 800 sector-leading clients, with offices in London, Birmingham, and Bangalore.

Kerv is an ethically led organisation, and we are proud of our values. Our mission to Build Future and make a positive difference in society helps guide us to choose to work primarily with Nonprofit and Public Sector organisations. We encourage all our developers and designers to embrace the latest technologies, frameworks, and cloud deployment platforms to help our clients achieve more. We relish the difficult problems and integration challenges and guarantee our developers are never bored.

We are proud to be certified as a Great Place to Work by independent assessors in both the UK and India. We can offer you an inclusive, collaborative atmosphere to develop your skills as part of a global multi-discipline development team with opportunities to be mentored by forward-thinking managers.

Join us today to work closely with household name clients, build your technical prowess, and make new friends along the way.

Who we are looking for:

Sitting within the Delivery Experience Team we require a super-whizz admin coordinator to assist our hyper-busy team of Delivery Managers by working process magic. Setting projects up for success, tracking the project key performance indicators, highlighting resource contentions, monitor and produce Project Financial budgeting and actual delivery, collating status reports and continuously improving our delivery processes. As well as assisting Delivery Managers when needed with any onsite client meetings being held at UK HQ.

Surrounded by smart, passionate people who deliver projects to be proud of, you’ll be working closely with our delivery managers, development teams and all project stakeholders at the heart of the action. You will be getting project documentation set up at the start, assisting in financial, resource and project delivery process tracking, managing calendars and meetings, preparing presentations, producing well written and accurate reports, chasing actions and collating data.

Required skills:

You’ll need to demonstrate;

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Great organisation skills; both your own and assisting other team members

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Handling team and client requests and ensuring those requests are met

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Strong Microsoft 365 skills (Excel, Word, Teams etc)

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Understanding of project lifecycles and project tools

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Comfortable extracted data from systems and creating meaningful reports

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An understanding of Agile project methodologies would be an advantage

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Excellent spoken and written communication

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An obvious attention to detail, we want you to obsess about the little things!

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Other tasks as reasonably requested

We’re also looking for people that fit how we work, which is something like;

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happiest working under their own direction, but fully supported when needed

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ability to identify and pick up new processes and software platforms quickly

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ability to work effectively with remote teams in India

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ability to work flexibly to deliver on-time to tight timescales

What we can do for you:

We’re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employee’s:

▪ Real Flexibility – we’re a family first organisation

▪ Awesome Environment – all of our employee’s will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on – that’s in large part because the company was started specifically to find a way for people to take more enjoyment from their work.

▪ Interesting Work – these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market.

▪ Great Benefits – all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we’re a food first company too), excellent professional development support including frequent in-house training for tech. you can’t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation.

▪ Recognition & Growth – Certified as a Great Place to Work by independent assessors in both the UK and India and we’ve just entered the Sunday Times Tech Track 100, which charts the top 100 fastest growing tech. companies in the country; we know we achieved this directly through the people we choose to work with.

Don’t take our word for it though, check out our impartial Glass Door reviews

We’re an Equal Opportunity Employer and determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, individual qualifications and work experience.

*Please note: By submitting an application you agree to Kerv Digital’s recruitment policy