Venesky-Brown’s client, a public sector organisation in Edinburgh, is currently looking to recruit a Desktop Engineer Consultant for an initial 2 month contract on a rate of up to £200/day (Inside of IR35). This role will be hybrid working.

Responsibilities:

-Audit of hardware assets held by staff members and updating of asset register accordingly.

-Migration of workstation/desktop PCs to docking solution setups, including unboxing, building, testing and asset registering, including liaison with staff members to assist in coordinating these works.

-Processing existing IT equipment as necessary for disposal or reuse including any administrative and physical work required.

Essential Skills:

-Experience of installation, maintenance, testing and troubleshooting of IT Technology

-Practical experience of working in a customer support environment providing technical solutions and able to demonstrate the use of technology.

-Knowledge and understanding of desktop computers, laptops, printers and software.

-Proven ability to work with internal and external colleagues such as estates and facilities, suppliers, building trades and other stakeholders.

-Good verbal and written communication skills, including the ability to communicate effectively at operational levels.

-Strong customer focus – demonstrating good listening techniques to gain a thorough understanding of customer needs, interpreting requirements accurately, to develop technical solutions and deliver a prompt and efficient service.

-Ability to consistently and accurately update technical documents such as asset management configuration, procedures for technicians and end user documentation.

-Practical IT skills, including a good working knowledge of Operating Systems, computer applications, internet and digital information services.

-Ability to work calmly and systematically in a busy environment, to prioritise work and to meet agreed deadlines.

-Good problem solving and analytical skills with the ability to approach and resolve problems in a thoughtful and practical manner

Desirable Skills:

-Experience of structured cabling and related network technologies

-Experience of installing and supporting laptop docking solutions

If you would like to hear more about this opportunity please get in touch