Job ID 270886
Desktop IT Support
Our client is one of the largest providers of critical digital infrastructure across commercial and community development projects within the UK and we are proud to support in their search for a Desktop Support to join their IT teams.
My client build, host and maintain the majority of internal systems and applications, and this is a key role where you would be required assist the IT team in the day to day and long-term function of the company’s IT infrastructure. The role’s main focus will be to ensure the smooth running of the company’s IT technical resources and supporting internal staff members with any hardware or software issues.
Administration of in-house software
Administer and troubleshoot Windows Server 2008/2012/2016, Windows 10/8/7 environments
Administer and troubleshoot VMWare environment.
Administer and troubleshoot Hyper-v environment.
Administer and troubleshoot logical and physical network
Administer and troubleshoot Office365 solution
Support for deployed printers, scanners and other peripherals across the network
Support for remote working arrangements through Microsoft Terminal Services
Support for company mobile phones or other mobile devices
Support for company telecoms system
Responsibility for maintaining a comprehensive asset register and warranty database
Support for security systems linked to the IT network.
Knowledge of Windows based operating systems and troubleshooting common problems.
Understanding of network infrastructure and technology.
Understanding of computer hardware and peripherals.
Analytical and problem-solving skills are essential across a broad spectrum of ICT disciplines.
Ability to prioritise work received via telephone, email and helpdesk based on business or user impact.
Strong communication skills
Excellent organisation and time management skills
This is a fantastic opportunity to join a very large but continually growing business in a key role as part of their growth and we look forward to your application