Job ID 270333
Job Title: Digital Workplace Support Manager Band 6
Location: Working from home (Have to travel to sites if required)
Salary: £33,706 per annum
The successful candidate will be required to work 37.5 hours per week (8 hours per day with a 30-minute unpaid break). As per trust policy flexible working can be discussed with the candidate if contractual working hours needs are met.
This role is Band 6 on the NHS Agenda for Change pay scales. The starting salary is £33,706 per annum.
The candidate must have their own transport and ability to travel between Trust sites. Travel paid as per Agenda for Change rates.
To provide effective, operational management of business-critical Office 365 components and video conference technologies, supporting the Trust and the wider Health and Social Care community in delivering digital maturity through new efficient and innovative ways of working and communicating with colleagues, patients, and service users.
The post holder will work closely with both clinical and corporate services including Health Informatics, along with various project teams as required to deliver and manage a sustainable and innovative product, helping to define and meet business and system user requirements.
Act as the Office 365 product specialist to ensure maximum benefit is realised from existing software and systems
Support the use of Video Conferencing and Video Consultation software tools
Active and influential member of the Clinical Applications Team, developing technical knowledge and skills to deliver high quality Digital Workplace tools that are well supported and maintained throughout and beyond their lifecycle
Lead stakeholder engagement in an adoption management advisory role
Support Business Analysis process in defining business and system user requirements to establish a roadmap in support of future development
Educated to Degree level, or with equivalent operational experience
Highly computer literate with a strong commitment to maintaining an understanding of continuing IT developments.
Microsoft qualifications such as MCSE, MCSA, MCP. • Microsoft qualification or equivalent advanced experience of Microsoft Office products; dealing with installation, configuration, support and development of the office product or the individual applications.
Knowledge of ITIL, qualified to Foundation Certificate level Knowledge & Experience
Expertise in clinical information systems is an advantage.
Expertise in extracting, refining and analysing organisational user requirements.
In-depth knowledge of healthcare organisations and their procedures, including NHS data standards and the data requirements of partner agencies would be ideal