DWP. Digital with Purpose.

Would you love the opportunity to install, maintain, upgrade, and continuously improve a large government organisation's operating environment – powering one of the largest digital transformations in Europe?

Are you someone who could maintain the ongoing reliability, performance and support of our infrastructure?

We're looking for a Head of Network Services to join our DWP Digital community.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

Our DWP Digital teams are driving a once-in-a-generation transformation of government services, using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions.

You'll help change the face of public services used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

We are looking for a leader who combines a strong understanding of network technologies with great leadership abilities to lead a team of product owners and delivery managers, collaborating with the network engineering teams to deliver successful outcomes for the Network function.

Our key area of responsibility is to provide a robust highly available, networks to colleagues and customers in c900 offices, 2 Data Centres and 2 resilient cloud-connect peering exchanges.

To ensure our infrastructure has the capacity and capability to support the changing needs of the DWP, we have recently deployed VMware SD-WAN across the estate, our next transformation activity over the next two years which you will oversee, will be to replace our office Lan & WiFi and refresh our Data Centre networks with the latest network solutions.

As Head of Network Services, you will be responsible for leading a team of 32 Product Owners ensuring optimum service performance of DWP Networks, which includes the following activities:

Strategic & Financial Management
Infrastructure Support
Network Delivery & Improvement

What skills, knowledge and experience do you need?

You'll be an effective leader with a strong technical awareness of networking technologies deployed in large enterprise environments who exploits value and business opportunities through adoption of networking technologies.
Experience in managing multi-million pound budgets is essential, with the financial acumen to track, analyse and report on financial spend through transparent and regular MI.
Experienced IT service management background, with essential experience in improving failing service performance and leading teams to be more preventative and proactive in improving service management.
The ability to demonstrate building capability into teams, inspiring and motivating individuals to be fully engaged and execute your vision and strategies.
Experience in strong stakeholder engagement and cross team collaboration to deliver successful outcome to all stakeholders.
A broad understanding of network technologies such as SDWAN (VMWare), Office Networks LAN & Wi-Fi, Data Centre Networks, Cloud connectivity.

Details. Wages. Perks.

You'll join us in one of our brilliant digital hubs in either Blackpool, Manchester or Newcastle.

We also have all the tools and tech we need to enable our people to work and collaborate flexibly.

We work a hybrid model – with some time at home and some time in a hub with the team.

We offer competitive pay of up to £89,392

You'll be eligible for a brilliant civil service pension with employer contributions worth over £18,000 per year.

You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

We also have a broad benefits package built around your work-life balance which includes:

Flexible working, flexi hours and flexi days
Hybrid working: some time in a hub with the team, some time at home
Family-friendly policies
Time off volunteering and charitable giving
Bring your authentic self to work with 'I Can Be Me in DWP'
Discounts and savings on shopping, fun days out and more
Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
Sports and social activities
Working in an award-winning environment and culture
Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click the apply now to see the full job description and get started with the next step in your career at DWP Digital