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Helpdesk Engineer

Permanent @Garniche Jobs UK in IT
  • Market Harborough, Leicestershire View on Map
  • Post Date : July 11, 2022
  • Apply Before : August 10, 2022
  • Salary: $2,000,026,000.00 - $26,000.00
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Job Detail

  • Job ID 206736

Job Description

Helpdesk Engineer – Leicester / £26K DOE

Firstly, apologies in advance if this has reached you in an error – if you know anyone who might be suitable, we do have a fantastic referral scheme (£200 Vouchers)

Role: Helpdesk Engineer
Location: Leicester
Salary: £26K DOE

I am looking for a personable & confident IT Engineer to join an expanding MSP on a permanent basis. This is a great opportunity to get your foot in the door with an exciting and tight knit company who pride themselves on their staff retention and being a fun and vibrant place to work for. As the Helpdesk Engineer you will be responsible for directly liaising with a multitude of customers in all industries acting as the 1st point of contract via telephone, email and ticketing system.

Benefits:
**20 Days Holidays + Bank Holidays
**Travel expenses/Pool car
**Pension Scheme

Role Responsibilities:
**Provide 1st Line Support to customers across the Leicestershire, Northamptonshire
**Update tickets accurately and ensure tasks are progressed in a quick and efficient manor
**You will have strong communication skills and the ambition to provide the best support possible to all customers
**Ensure you can maintain strong relationships with customers and build rapport with new customers that are brought onboard

Essential Skills:
**Windows Server up to 2019
**Windows 10
**Office 365, Exchange, SharePoint
**Active Directory, Group Policy, Azure
**Hyper-V
**PowerShell
**ServiceNow
**Linux
**MacOs
**Networking DNS, DHCP. TCP/IP
**VMWare, Hyper-V

If you are an IT Professional looking to get involved with a company who prides themselves on their staff retention and office culture then please APPLY NOW or alternatively send your CV directly to charlie . watkinson @ betechnology . com

BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy