Helpdesk Engineer L3

Permanent @Garniche Jobs UK in IT
  • Waterford, County Waterford View on Map
  • Post Date : January 24, 2023
  • Apply Before : February 27, 2023
  • Salary: $5,280,061,600.00 - $61,600.00
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Job Detail

  • Job ID 306752

Job Description

L3 IT Engineer required for our client, a managed service provider based in Waterford. You will work as part of a busy technical helpdesk, providing L3 services and assistance to L2’s. You will make sure all queries are dealt with in a timely manner and to client's satisfaction.

This role is suited to an ambitious L3 IT Engineer who aims to become a senior part of a growing company.

Your new role

* Resolve technical escalations covering a wide variety of technical issues

* Technical supporting for the Telecoms team including overall input into systems issues, deployment methods, infrastructure improvements, etc.

* Assisting with Hyper- V, server migration projects and client cloud migration projects

* Manage ad-hoc projects

What we need

* Third level technical degree is essential

* 8+ years’ experience in a similar role

* Experience setting up and configuring Microsoft Azure Cloud and Intune

* Experience with RMM and Microsoft System Centre

* Experience setting up and configuring Microsoft Azure Cloud and Intune

* Skilled with FortiGate, Draytek, Sonicwall firewalls, Ubiquity devices is an advantage

* Full clean driving license is essential

What’s on offer

* Salary 60-65k

* Educational and Training allowance

Applicants must be eligible to work in Ireland. Full job description available on application