Helpdesk Engineer L3
Permanent @Garniche Jobs UK posted 5 days ago in IT ShortlistJob Detail
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Job ID 306752
Job Description
L3 IT Engineer required for our client, a managed service provider based in Waterford. You will work as part of a busy technical helpdesk, providing L3 services and assistance to L2’s. You will make sure all queries are dealt with in a timely manner and to client's satisfaction.
This role is suited to an ambitious L3 IT Engineer who aims to become a senior part of a growing company.
Your new role
* Resolve technical escalations covering a wide variety of technical issues
* Technical supporting for the Telecoms team including overall input into systems issues, deployment methods, infrastructure improvements, etc.
* Assisting with Hyper- V, server migration projects and client cloud migration projects
* Manage ad-hoc projects
What we need
* Third level technical degree is essential
* 8+ years’ experience in a similar role
* Experience setting up and configuring Microsoft Azure Cloud and Intune
* Experience with RMM and Microsoft System Centre
* Experience setting up and configuring Microsoft Azure Cloud and Intune
* Skilled with FortiGate, Draytek, Sonicwall firewalls, Ubiquity devices is an advantage
* Full clean driving license is essential
What’s on offer
* Salary 60-65k
* Educational and Training allowance
Applicants must be eligible to work in Ireland. Full job description available on application