ICT Network Co-ordinator

Swindon

Education

£30,386 – £34,319 per annum

37 hours per week

The Network Co-ordinator will be a member of a multi-disciplinary team, line managed by the ICT Manager. This role is responsible for system-wide technical support for all computing devices and networks. 

ICT Network Co-ordinator Main Responsibilities:

Resolve problems associated with operating systems, wired and wireless networks, software, and hardware, including servers, NAS, Laptops, printers, Interactive screens and phones

Management of the trusts MDM system and Apple School Manager tenants

Manage and maintain the printer and copier fleet across all sites

Make sure server and data backups are operational and resolve any issues

Monitoring of the network, users and services to ensure safeguarding, security of data, users and to prevent cyber-attacks.

Ensure all server, NAS and end user operating systems are fully operational, patched and secure

Maintain and manage the security and operation of all devices and networks, including firewalls, web filtering, switches and end users

Maintain the ICT asset database, ICT contracts software and licence inventory

Manage, maintain and develop SharePoint sites, Office 365 and G-Suite tenants including intranet

Deploy software to end user devices, creating software packages as required via Microsoft Intune and Endpoint.

Support the implementation of the MIS and E-Learning solutions as required

Assist in the retrieval of data from Subject Access Requests (SAR)

ICT Network Co-ordinator Essential Requirements:

Strong ICT skills and proficiency in the use of Microsoft/Word/Excel

Experience in managing projects and the ability to plan ahead and work within agreed timeframes

Experience managing multiple projects or programme

Experience in using systems for data entry and reporting

High standards of accuracy and attention to detail

Experience working in a busy environment with a strong customer service ethos

Experience working with Microsoft Server 2016.

Experience working with Firewalls/VLANS/LAN and WAN architecture.

Experience in maintaining and implementation of a Microsoft 365 environment.

Energy, enthusiasm and flexibility

Self- motivated and committed to self-development and willing to learn

Ability to remain calm under pressure

Flexibility in working hours when necessary

Be willing to follow the central services team Safeguarding Policy and procedures and undertake mandatory Safeguarding training as directed by the school

ICT Network Co-ordinator Desirable Requirements:

Qualification in Project Management (e.g. Prince 2)

Experience of working in a school/education environment

Experience of working in a premise management environment

Have experience and understanding of practice and principles for Safeguarding Children and Young People (CYP) or vulnerable adults within an educational setting