IT Infrastructure Analyst

Grade:          J

Location:     Nottingham, NG90 2PR

Salary:         £Competitive plus benefits, DOE

BCM is part of Fareva, FAREVA is one of the world’s leading subcontractors in the Industrial and Household, Cosmetics and Pharmaceuticals fields

We have a range of solutions to suit our customers’ needs and requirements – we manufacture iconic brands right from the client brief through to the completed product. We believe that whatever field you're in and at whatever level, you will be able to take ownership of your own development and progression and we will support you in this.

We have a new and exciting opportunity for a IT Infrastructure Analyst to join our team. If you have an interest in working in a fast paced, commercial environment, and have relevant experience in a similar role, we would like to hear from you.

Reporting into the BCM IT Infrastructure Team Leader you will be required to support the BCM IT infrastructure and deliver IT technical services.  This is a demanding, multifunctional role covering all technical aspects of IT; Servers, Security, Networking,  PCs, laptops, printers, Wi-Fi, database administration etc.  This role is based in Beeston, but may on occasion, require travel to other locations.

Key Responsibilities:

Managing and monitoring the LAN, WAN, server, storage environments, utilising the tools available maintaining a lean operation. This will involve daily monitoring checks and responding to all infrastructure alerts as part of a daily routine.

Service Improvements – Identifying and supporting all IT projects that improve service to the IT function and BCM businesses as a whole, including infrastructure improvements/activities and standard IT changes.

Managing call / incident lists – Ensure that all incidents are logged and resolved with in a timely manner escalating where appropriate. Provide 3rd line support activities.

Safeguard the security of the IT Infrastructure from malicious software and physical attacks.

Coach and train non-technical colleagues and users.

Provide backup to wider IT team on routine activities.

Provide Validation support for IT audit activities.

Knowledge, Skills and Experience

A degree in Computer Science or a similar subject would be desirable; or, an equivalent qualification or real-world experience.

Specific Skills:

Some Knowledge of the following is desirable:

Virtualisation: VMWARE (preferable). Multi-Site HA Clustering

Servers: Windows Server, SQL, Windows 10, Windows 7, DHCP, Active Directory, Group Policy, DNS, DFS, Monitoring (Nagios VeeamOne HP IMC). 

Storage: (HP Storevirtual, EMC, QNAP, HP StoreEver, etc.)?

Backups: Veeam Back and Replication, Netbackup

Networking: WAN, LAN, WLAN (Aruba/Comware/Procurve preferable)

Security: Firewalls (Palo Alto Preferable), WSUS, Anti-Virus (McAfee preferable)

Experience

Experience providing 3rd line IT support, preferably in a licenced manufacturing environment, especially within the Pharmaceutical or Personal Care industry.

Experience working with an enterprise incident logging service.

Experience working in a team with technical and non-technical colleagues.

Benefits

We have a comprehensive benefits package, dependant on the role you are performing. In addition to a competitive salary, you may be entitled to the following;

25 Days Holiday plus Bank Holidays

Option to purchase additional Holiday

On-site parking with site security

Opportunity to be part of an international company (Fareva)

Onsite subsidised Café

Cycle to Work Scheme

Employee reward portal with huge range of discounts available

Professional Subscriptions paid

Defined contribution Pension scheme

Life Assurance

Employee Assistance Program