Job ID 311218
The Pharmaxo Group operates within the pharmaceutical aseptic compounding, clinical homecare and laboratory services sectors.
Bath ASU (part of the Pharmaxo Group) produces over 2,000 aseptically compounded injectable pharmaceutical products each day for hospitals and patients across the UK who are fighting cancer, living with chronic disease or in need of pain relief. Through our scientific and technology capabilities, the team continuously develops new and innovative methods to improve our products and services.
Our companies produce life-changing medicines, provide much needed healthcare services to the most vulnerable and develop innovative biotechnology products. Our customers are found in the healthcare, pharmaceutical and agricultural sectors.
Plan, install and configure hardware, operating systems, and applications. Maintaining system documentation and knowledge base information
Manage the IT infrastructure, ensuring all systems are adequately patched and updated as required
Read and implement all IT policies published by the IT Manager
Proactively monitor infrastructure performance levels, taking remedial action prior to problem development
Ensure adequate protection and management of data is maintained, manage system and data backups for the enterprise
Monitor, maintain and troubleshoot IT systems, including desktop computing, telephony, servers, storage, and networking
Under the direction of the Infrastructure Lead, deliver technology-based project work and infrastructure design, to quality and on-time
Act as SME (Subject Matter Expert) for a designated set of technologies including networking and infrastructure, maintaining specialist knowledge of design, operation, and troubleshooting
Provide in-house IT training to other members of the IT team as required
Participate in out of hours troubleshooting and resolution of major incidents
Take part in disaster recovery planning
Join existing IT team in On Call rotation for Out of Hours support.
Act as an escalation point for the support staff, providing a fault resolution as required, liaise with external support providers in the resolution of faults as required
Commitment to participate in any extended hours or Bank Holidays rotas to perform planned tasks
Undertake any other related duties as required by senior IT staff and the IT Manager
Establish good working relationships with customers, suppliers and other professionals
Your duties & responsibilities
You will implement changes to the IT infrastructure
You will manage, update and support the IT infrastructure
You will maintain documentation pertaining to the IT infrastructure
You will provide an escalation point to IT services
You will deliver IT work packages as part of wider project work
The skills & attributes you will bring
You will have broad technical knowledge in IT systems
You will have an excellent knowledge of networking
You will have good analytical and fault-finding capabilities
You will have the ability to plan and manage your own workload
You will have deep technical knowledge in a limited set of technologies
You will have a can do, customer focused attitude
This job description is not intended to be exhaustive. The post holder will be required to be flexible and take on projects and responsibilities as the company grows.
29 days holiday, inclusive of bank holidays, increasing with service
Generous pension scheme, where if you contribute 6% the company will contribute 8%
Company bonus scheme
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