DWP. Digital with Purpose.

Do you have a strong understanding of all the elements of interaction design?
Are you looking for a role that really focuses on meeting user needs and understanding their journeys?
Want to help change how millions of people interact with government services? We're looking for talented Interaction Designers to join our DWP Digital community. You'll work alongside other user centred design professionals who are committed to deliver the best possible outcomes for all of our users.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users.

Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives.

We're using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions that are changing how government works.

Delivery. Work. Projects.

You'll be joining a highly supportive UCD community, sharing your expertise, and learning new skills from those around you.

We use data from research and analytics to understand our user's needs. You will be testing that designs meet those needs, designing collaboratively and in the open as part of an agile, multidisciplinary team.

You'll create prototypes to test ideas and learn from them, and design with consideration for accessibility and inclusion.

We're looking for a team player and a collaborator. You'll be sharing your knowledge, ideas and suggestions across teams – and help us make sure our designs are reusable and consistent with the (url removed) Design System.

You'll also be an active part of Interaction Design communities in DWP, across government and beyond – It's a great environment to grow your skills, and career, while solving design problems that are unique to DWP and our users.

What skills, knowledge and experience will you need?

User focus – Use data from research and analytics to understand user's needs and test designs to meet them
Evidence and context-based design – Work with others to design solutions that are based on evidence, and help identify gaps in knowledge
Prototyping – Use a variety of prototyping tools and techniques
Communication – Present your work and share design decisions, explaining ideas in a way that people understand and actively listen to other people's input
Accessibility – Design with accessibility in mind, showing familiarity with the WCAG 2.1 guidelines and designing to meet AA standards
Collaboration – Work in the open, engaging others in the design process Details. Wages. Perks.

We have five roles which can be based in Birmingham and two roles which could be based in either Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield.

We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and some time in the office

In return for your skills, we offer a competitive salary of up to £41,480.

You'll be eligible for a brilliant civil service pension with employer contributions worth over 27%.

You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

We also have a broad benefits package built around your work-life balance which includes:

Flexible working, flexi hours and flexi days
Hybrid working: some time in a hub with the team, some time at home
Family-friendly policies
Time off volunteering and charitable giving
Bring your authentic self to work with 'I Can Be Me in DWP'
Discounts and savings on shopping, fun days out and more
Interest-free loans to buy a bike or a season ticket
Sports and social activities
Working in an award-winning environment and culture
Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs