Concept are currently recruiting for I.T / Epos Hardware Field Service Engineers for a 3 month contract in Scotland

Open areas to cover are Glasgow, Livingston and Aberdeen.

Our clients Field Service team is made up of passionate, friendly and experienced engineers dedicated to providing exceptional IT solutions and support to the Retail industry.

We are looking for someone that has a background of working with IT/ EPoS hardware and is ready to deliver an amazing service. You will receive a range of experience and exposure, with lots of support and fantastic employee benefits / care.

Working hours:

Monday – Friday
9am – 5.30pmPackage-

£120.00 – £150.00 per day payable via Umbrella (Inside IR35)
Van and fuel Card can be provided (Vehicle disclaimer must be signed)
Mileage claimable after 50 miles per day, claimable at 0.30ppm
Overtime applicable after 10 hours
All parking, tolls and congestion claimable with receiptsJob Description:

Onsite support
Field based work
Diagnostics, swap out and replacement of both IT hardware and Retail IT hardware – including cables and peripherals
Hardware rebuilds and basic configuration
New system installations
AV and some Printer repairs
Communication with clients
Support, procedures & ticket management
Work in conjunction with customer policies and processes
Maintain skills and knowledge required to perform the role to the required standard and be accepting of further training
Embrace new technologies and adapt to change
Achieve KPI of 5 visits/ fixes per dayRequirements:

Understanding (MUST HAVE):

Setup/ Installation of EPoS, scanners and chip and pin
Setup/Installation Windows 7,8,10 and MAC OSBasic Knowledge / understanding (MUST HAVE):

AV, Printer (Scan to mail/Printer), EPOSMust have

Attention to detail
Self-starter and driven towards excellence
Able to work under pressure
Works well autonomously
Able to hit the ground running
2+ years solid IT OR Retail experience
IT certified (either or all – Microsoft, Cisco, A+, N+) desirable
Good customer facing skills
Ongoing collaboration with team members to improve on current systems and processes.
Ability to pass BPSS & SC Clearance as these may be required to complete if successful/ during assignment
Own vehicle with business insurance required
Must own and be willing to utilise personal, standard engineering tool kit
Must be willing to provide DVLA checkThis contract has been deemed an inside IR35 role, therefore you will need to be paid via umbrella company. The above rates are the umbrella company rates subject to weekly fee and deductions

If you are interested in this vacancy, please send a copy of your most recent CV to apply