We have an exciting vacancy arise within our clients IT department to support the changing needs of our ever-growing and evolving business, which has over 200 IT users. The role will be based in their head office in Aylesford.
We are looking for a dynamic person to become the primary escalation point for IT support activities covering the service to our Head Office, Quarry and Site operations teams via Internet based VPN connectivity, as well as working on ad- hoc improvement and implementation projects. You will provide support across server, desktop, laptop and tablet platforms, application software (including MS Office), desk phones and mobiles. You will need to have a high level of technical problem-solving ability as well as interpersonal and customer care skills.
The infrastructure is a VMware virtualised platform running mainly Microsoft technologies (e.g., Server 2016, Exchange 365 etc.) on modern HP server hardware. End-user desktops and laptops are predominantly HP.
Applicants should already be involved in a service-oriented IT support function and be competent in 1st and 2nd line support across the range of MS technologies and be looking for an opportunity to further develop and demonstrate your service management and technical skills.
* A competitive starting salary is being offered for the right person, dependent upon knowledge, experience, and suitability.
* Permanent full-time role.
* Monday–Friday 40-hour working week, on a rota basis to cover Business hours 7.00am to 6.00pm, with 1-hour lunch break.
* From time to time this role may be required to work ‘out of business hours’ and some weekend working may be required in order to complete tasks that cannot intrude on normal office hours. Overtime or time off in lieu will be offered