IT Service Desk Analyst
Contract @Garniche Jobs UK posted 2 weeks ago in IT ShortlistJob Detail
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Job ID 341640
Job Description
IT Service Desk Analyst
3month contract role | £24.08 hour PAYE | Watford/WFH split
As a member of the IT Service desk team, you will provide 1st line technical support. The role is desk based and involves being logged onto the telephone system and logging incoming calls via emails. You will be expected to manage the logging and resolution of IT technical faults and enquires, monitoring progress and keeping customers appraised of events.
Skills & Requirements
To be considered for this role, you must have 2 years' experience in an IT service support environment, which includes experience of administering and providing support for the following:
Microsoft Windows 10 operating systems.
Support deployment, management and support of Microsoft Office 365.
Web applications.
PC, Laptop and Printer hardware.
iPhones and iPads.
Active Directory services.
Able to work in a fast-paced environment that is intent on delivering solutions to its customers in a timely manner.
Demonstrate commitment to service quality and customer focus.
If you meet the minimum requirements, please get in touch so that I can send through the full spec and have a discussion with you