Job ID 338620
We are currently working with a market leading business based near Stowmarket who are looking to recruit and IT Service Desk Analyst.
What is the job?
Maintaining the high standards required for internal service levels.
Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution.
Proactively manage communication for all Incident/Request statuses through to resolution.
Complete the setup of new starters, role changes & leavers.
What do you need?
Experience supporting Microsoft operating systems, Active Directory and Exchange.
Experience working within an IT service desk / IT Support environment.
Excellent verbal skills in person, phone or virtual meetings.
Excellent written communications.
This really is an excellent opportunity to work within a great business and a technical team who offer hybrid flexible working and a whole host of impressive benefits. For more information reach out to Ryan at Pure