IT Support Engineer

£35,000 – £40,000 + excellent benefits!

Working from home with some travel UK wide.

A new, exciting role for an IT Support Engineer is now available with one of the largest manufacturers and providers of sterilisation and decontamination services in the UK.

Company overview – IT Support Engineer

This organisation is a global leading manufacturing specialist of medical sterilisation equipment and associated software and Digital Health Solutions, used within both public (NHS) and private hospitals throughout the UK.

Working within such a niche space within the medical and healthcare markets, this company's experienced IT Team of Support Engineers and a IT Support Manager are able to offer extensive training to those with a broad knowledge of IT but who may not have worked within this field before.

Working for such an established, large organisation also offers the additional benefit of a well structured career pathway and progression opportunities!

Job information – IT Support Engineer

As the IT Support Engineer, also called Application Support Specialist, you will be working within the Digital Health Solutions (DHS) division. This division makes traceability software for sterile services used within hospitals to track and record medical instruments throughout the sterile processing procedure.

As the Applications Specialist you role will be to carry out software installation, maintenance and troubleshooting of issues, providing 1st and 2nd line support (whilst working closely with developers to offer 3rd line support).

Predominantly this role will be working from home offfering remote support via emails, telephone and an online ticketing system. However, UK-wide travel to customer sites (hospitals) will be required averaging approximately 25% of your time.

Applicants living anywhere in the UK would be suitable for this role.

Working hours are Monday – Friday 8.30am – 5pm with a flexible approach to working hours on days where travelling is involved.

You will be expected to take part in a paid on call rota 1 in every 5 weeks, offering remote support, only to "severity 1" issues where a system is not functioning. (where call outs of this nature are rare).

Experience required – IT Support Engineer

Broad IT knowledge including experience with networking, SQL, MS windows server (2012 onwards).

Able to communicate at all levels

Quick to learn

An ability to jump into any situation with confidence.

Good problem solving skills

Full UK drivers licence

Ideally, experience in an IT Support role in a "time critical" environment e.g. manufacturing software support, financial system/software support, military software/IT support.

Package/benefits include:

Salary – £35-40,000

Paid on call (1 in 5 weeks) – £2,400/year.

Company car (Tesla).

Healthcare

Life Assurance

Private pension

33 days annual leave

This is an excellent opportunity to join an organisation invested in the development and growth of their employees whilst gaining experience in the ever growing, stable, medical industry!

What happens next?

Click APPLY NOW to begin your application. Should your CV be of interest a CBSbutler representative will be in touch within 3 working days