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IT Support Engineer

Permanent @Garniche Jobs UK in IT
  • Swindon View on Map
  • Post Date : August 30, 2022
  • Apply Before : September 30, 2022
  • Salary: $33,000.00 - $33,000.00
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Job Detail

  • Job ID 235711

Job Description

IT Support Engineer – Swindon / Remote

IT Support Engineer required on a permanent basis for a global Financial Technology business based in Swindon. As an IT Support Engineer, you will be responsible for providing second line support across the business by teams, e-mail and in person, using the Jira ticketing system. As an IT Support Engineer, you can expect to receive the following remuneration package:

Basic salary up to £33,000
5% Annual Bonus
Flexible Working (2-3 days in the Swindon office per week)
25 Days Holiday + Bank Holidays
Pension Scheme (6%)
Medical Cover
Gym Membership
Training and development opportunities (Including AWS)As an IT Support Engineer, your day-to-day responsibilities will include but will not be limited to:

Take ownership of an issue up to the point of resolution or escalation
Act as an escalation point for other engineers
Installation, updating and troubleshooting Windows Server (Apply online only)
Configure and deploy staff laptops
Responsible for continually updating Jira job notes and confluence support documentation
Following helpdesk procedures and policies
Ordering, recording, configuring, and distributing peripherals
Ensuring that the Service Level Agreements (SLA) are always adhered to
Remaining up to date with the latest technologies and platformsTo apply for the IT Support Engineer vacancy, you must have the following skills / experience:

A good level of experience working in an IT Support role
Microsoft Windows Server (Apply online only) installation, updating and troubleshooting skills
Server Administration (E.g. Active Directory, DHCP, DNS and Group Policy)
VMWare, vSphere, or other virtualisation experience
Microsoft Windows 10 – General knowledge, installation and troubleshooting skills
Hands-on windows desktop support, including building PCs and fixing operating systems/drivers/software issues.
Microsoft Office, all recent versions including O365
Knowledge of Network / Internet Connectivity
Knowledge of Antivirus Software
Microsoft Teams knowledge
Ability to work independently and be an integral part of the teamIf you meet the criteria above and are interested in applying for the IT Support Engineer vacancy, please apply with your updated CV for immediate consideration.

If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three – five working days. If you do not hear within these timescales please feel free to get in touch