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IT Support Engineer Apprentice

Apprenticeship @Garniche Jobs UK in IT
  • Whiteley, Hampshire View on Map
  • Post Date : July 12, 2022
  • Apply Before : August 12, 2022
  • Salary: $1,500,017,500.00 - $17,500.00
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Job Detail

  • Job ID 207722

Job Description

Are you looking to start your career in IT Support? Do you want to be part of an experienced team where you will develop new skills and knowledge in the IT industry? If the answer is YES, then this is the right opportunity for you.
Joining the team as IT Support Engineer Apprentice, you will be based at the head office of Partnering Health in Whiteley. You will be assisting end users and healthcare SME customers when required. Additionally, you will be providing IT support to the company’s remote offices across Hampshire.
Please note: To be considered for this position, you must have a driving license and access to your own car or motorbike.
Training to be provided
Full training towards L3 Support Technician will be provided. You will complete a 22-month apprenticeship which includes 17 days at the PETA training centre in Cosham.
About the role
As an IT Support Engineer Apprentice, you will take on a varied and exciting role where no two days are the same. On your new role you will be:
* Providing 1st to 2nd line technical support to end users
* Troubleshooting and repair any hardware and software
* Resolving software and application issues
* Completing documentation and quick step deployment guides
* Providing appropriate support to staff using new technologies
* Holiday allowance
* Progression opportunity upon apprenticeship completion
* Mileage is paid for travel between company sites at 45p per mile
* Full training towards L3 Information Communication Technician: Support Technician
Additional Information
Monday – Saturday 08:30 – 17:00. You will be working a 5 days week, which you will get a day off in the week for working Saturdays (37.5 hours per week).
Essential Skills
As our ideal IT Support Engineer Apprentice, you will have a keen interest in IT and be eager to learn new skills. You will also require the following skills and qualifications:
* Good technical understanding of IT
* Troubleshooting knowledge across Hardware, Operating Systems and Applications
* Self-motivated, keen to develop and desire to learn
* Excellent organisational skills with the ability to prioritise
* A full driver’s license as commuting to other company’s offices will be required
* GCSE maths and English grades A*-C/4-9 or level 2 equivalent
Desired Skills
* Experience / knowledge in telephony platforms
About Company
PHL runs Integrated Urgent Care (formerly known as Hampshire Doctors on Call). This essential primary care service serves 1.7 million patients across Hampshire, providing telephone clinical assessment, out of hours home visiting services and some face-to-face primary care appointments services in West Hampshire. Additionally, the organisation is equipped to offer acute and primary care services as it benefits from a well-established organisational infrastructure and strong clinical leadership and expertise.
Don’t miss out on this excellent opportunity. Apply today for the role of IT Support Engineer Apprentice