At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.
IT Support Technician – Full Time – Leeds, United Kingdom
At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable. Come and join Sulzer in Leeds as our IT Support Technician. We are looking for a highly motivated IT Technician who enjoys working in a team, has great communication skills, and has good experience within this industry.
This is a great opportunity for you to provide IT support to Sulzer personnel and systems across the UK & Ireland. You will help and assist with the key IT infrastructure, production systems and ensuring complete user satisfaction.
In this role you will be accountable for:
* Providing excellent level of customer service to all support queries
* Taking responsibility of user problems and being proactive when dealing with user issues
* Managing hardware ordering and ensuring critical IT stocks are managed
* Carrying out maintenance and support of assigned systems
* Collaborating with outsourced suppliers to gain good pricing on key IT hardware and systems
* Working with key business stakeholders to support initiatives, in particular the use of Microsoft Power Apps
To succeed in this role, you will need:
* Relevant experience within related industry in IS/IT service delivery role
* Strong knowledge of Microsoft based operating systems
* Experience with using and troubleshooting MS Office applications within a network environment
* Microsoft certification would be desirable
* Ability to act as a team
* Excellent attention to detail skills
* Strong communication and Customer Service skills
* Flexibility and ability to adapt to change
* Good problem-solving skills
Your benefits:
* We offer a competitive salary and company bonus scheme
* 33 days holiday (inclusive of bank holidays) + service days and option for some flexible working
* Defined contribution pension scheme
* Employee Assistance Programme
* On-site car parking
* Access to a wide range of discounts on Everyday Shopping, Entertainment, and Lifestyle
* Long service awards
Location: One of Leeds’s biggest attractions is its location – Yorkshire! Leeds is a busy, exciting city filled with bars restaurants, it has a great transportation network being close to the M62/M1 and local rail Links. No visa or work permit support can be provided for this role No visa or work permit support can be provided for this role. Have a question about the role? Reach out to Emma Kaye at (url removed).
We are looking forward to hearing from you! Sulzer is an equal opportunity employer, committed to the strength of a diverse workforce. 83% of our employees recommend Sulzer as a good place to work and we are proud to be recognized as a Top Employer 2022 in Switzerland. So come and join our story, starting today