Job ID 282318
IT Support Technician – Spider is advertising on behalf of a company that design, install, and support IT systems for businesses in the East of England. They are looking for an IT Support Technician to join our team in Stow-cum-Quy, just outside of Cambridge.
The IT Support Technician will support their clients' systems, which are Microsoft based networks of 20+ PCs always providing fantastic customer service. You will need to be skilled in analysing problems and support issues and providing diagnosis and solutions. Your typical day will include time monitoring the telephone helpdesk, mixed with diagnosing and fixing client-side issues. There will be opportunities to achieve Microsoft certifications and in-depth-on-the-job training will be provided.
Key skills & attributes required:
* Ability to Support Microsoft Office & Windows 10 and 11
* Personable, presentable with good confident communications skills both written and verbal
* Proven track record of at least 1 year’s industry experience, provide demonstrations of past work and relevant qualifications.
* Knowledge of Windows Server
* Working knowledge of Office 365
* Experience of analysing and the diagnosis of IT support issues
* Full UK manual driving licence
This company provide a challenging environment for ambitious IT Support Technicians with many opportunities to learn new products and skills. There will be opportunities to achieve Microsoft certifications and in-depth-on-the-job training will be provided.
On offer is a salary of £27,500 plus benefits as well as profit share. Other company benefits include matched pension contributions of up to 5% of your basic pay and team social events/activities.
As an Investors in People Gold employer, their commitment to continuous learning and high product quality are critical to the success of the business and team. If this sounds like the opportunity for you and you have the relevant skills and experience, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
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Additional keywords: IT, Support, IT Engineer, IT Technician, Senior IT Engineer, Senior IT Technician, IT Support, Tech Support, Technical Support