IT Support Technician

Permanent @Garniche Jobs UK in IT
  • BH24, Ringwood, Hampshire View on Map
  • Post Date : January 23, 2023
  • Apply Before : March 10, 2023
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Job Detail

  • Job ID 312571

Job Description

IT Support Technician – Immediate start
Location: Ringwood, Hampshire, BH24 3SB
Salary: £20K-21k, DOE + Benefits
Contract: Full time, Permanent – Part time considered
Hours: 37.5 hours per week
If you want to join us, we will offer you:
• Pension Scheme
• Private Medical Insurance
• Dental Cashback Plan
• 22 days annual leave plus bank holidays
• Company sick pay policy
Note: This role will be subject to a standard DBS check
Join us as an IT Support Technician!
Healthcare Computing is specialist provider of IT Infrastructure and Support services, supporting organisations to improve digital maturity.
We are a friendly company with a fantastic team and company atmosphere.
We are looking for full or part time IT Support technicians to help us deliver outstanding service to our customers.
IT Support Technician – The Role:
You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers
You'll also be:
• Resolving Incident/requests using your own initiative, knowledge, and problem-solving skills
• Using remote support tools to remotely resolve and fix issues
• Keeping all customers up to date throughout the incident life cycle
IT Support Technician – Candidate Specification:
To succeed in this role, you'll need a basic knowledge of IT troubleshooting and problem solving as well as experience within a customer service environment.
Desirable Skills & Experience:
• Accountability and responsibility for your workload
• Helpful and approachable attitude
• Excellent time management skills
• Experience in leading a team
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No agencies please