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IT Support Technician

Permanent @Garniche Jobs UK in IT
  • Crewe View on Map
  • Post Date : November 10, 2022
  • Apply Before : January 3, 2023
  • Salary: $2,200,027,000.00 - $27,000.00
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Job Detail

  • Job ID 276568

Job Description

Technical capability with great communication skills – that’s what it takes to be a successful on-site IT Support Technician. If that sounds like you – and you’re near Crewe – read on!

You’ll need a range of IT skills for this one, including application support and troubleshooting hardware and connectivity – at 1st and / or 2nd line level.

A busy and growing IT MSP business is looking to add 2 new members to its support team, to be based on site in the Crewe area. If you’ve worked in the education sector – this is definitely up your street.

The role will be Monday to Friday working on-site, 8am til 4pm hours serving as the 1st Fix specialist as well as coordinating escalations to a service desk back at head office.

You will be a friendly, approachable and accommodating presence around the site – with a solution orientated approach, able to manage expectations in a fast-paced environment.

Desirable Skills and Experience:

– Knowledge of Microsoft Servers and core components.

– Basic Networking knowledge.

– DHCP, DNS

– PC diagnostic Skills

– Windows Server and Desktop operating systems.

– Knowledge of Active Directory, AAD,

– Office 365, Teams, Google Classroom

– Firewall and Filtering

– Desktop Deployment (WDS, MDT, SCCM)

– Perform hardware repairs when needed.

– Maintain asset logs of equipment

– Create and update processes and procedures

– Share job responsibilities and knowledge within the Team.

– Ensure a clean and organised working environment.

The role will be dependant on an appropriate DBS  and would ideally suit a driver, as you may be moving between sites with occasional visits to Head Office, still located in East Cheshire