IT Technical Support Engineer

Permanent @Garniche Jobs UK in IT
  • Wavendon, Milton Keynes View on Map
  • Post Date : March 15, 2023
  • Apply Before : April 25, 2023
  • Salary: $2,600,030,000.00 - $30,000.00
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Job Detail

  • Job ID 324845

Job Description

Our client based in Kingston, Milton Keynes is looking for an experienced IT Technical Support Engineer to join their busy team at their newly renovated offices.

The Role:

* Providing desktop support for all system, hardware, and software IT issues both in person and remotely working from a ticket system

* Setting up new devices and software installation

* Supporting mobile devices

* Maintaining the network infrastructure including cabling and replacement of hardware

* Keeping all software up to date ensuring all staff are using the latest version of the software

* Managing hardware returns of leased equipment

* Data management tasks ensuring recovery systems are in place and followed

* Train and teach users on new applications or software

* Maintenance and administration of IT areas

* You could be resolving all kind of errors from software to Laptops, PC's, Printers, Scanners, TV’s etc.

The Right Candidate:

* Great knowledge and understanding of PC hardware and software skills

* Experience of repairing PC hardware and diagnosing software errors

* Experience as a support engineer or similar role

* Excellent communication skills with a strong customer service ethic

* Ability to explain technical details in a simple manner

* Experience of using various communication platforms to resolve any issues

* Taking ownership of issues reported and seeing the issue to resolution point

* Proactive approach to work with the ability to prioritise and work towards deadlines

* Working knowledge of Microsoft 365 products and architecture

* Must hold a clean UK driving licence

Benefits, Pay and Working Hours:

* 25 days holiday plus bank holidays

* Pension plan

* Healthcare Insurance

* Social Events

* Yearly flu clinic (vaccination)

* Free parking

* Subsidised Employee Restaurant

* Monday – Thursday 08:30 – 17:00 Friday 08:30 – 15:30

This role requires you to live within a commuting distance of Milton Keynes – This is not a remote role!

Quality Personnel acting as an Employment Agency & Business(rated as one of the top 3 Agencies in Milton Keynes for the 3rd year running!).

Please note due to volume of applications you will only be contacted if we are progressing your application