Junior Tech Support
Permanent @Garniche Jobs UK posted 4 days ago in IT ShortlistJob Detail
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Job ID 343967
Job Description
An exciting opportunity to join a fast-growing multi award winning technology company as a Technical Trainee as part of the Technical Operations Team. The role will be split between providing IT support to our client’s team and learning how to become a telecoms support engineer. This is an excellent development opportunity to train in networking, applications and communications technology.
The main duties and skills in the Junior Tech Support role include:
* Work with customers to understand and log technical issues
* Work with our client’s technical specialists to resolve customer issues and provide customer support
* Develop networking, applications and communications technology skills with the long-term goal of becoming a junior support specialist
* Provide IT support to staff with desktop/Office 365/local network related issues
* You will be a team player, be career-minded with great interpersonal skills
* You will have a passion for technology and great customer service
Desirable skills & experience include:
* Interest in Telecoms desirable
* Previous experience in a customer service position
* Knowledge of Windows 10/11 & Office 365
* Previous IT or networking skills is essential
This is an office based role and candidates must own transport due to the rural office location