NOC Engineer

Permanent @Garniche Jobs UK in IT
  • Dublin View on Map
  • Post Date : January 13, 2023
  • Apply Before : March 5, 2023
  • Salary: $3,500,045,000.00 - $45,000.00
  • 0 Click(s)
  • View(s) 2
  • Share:

Job Detail

  • Job ID 307259

Job Description

€35,000 – €45,000/year +18% shift allowance + Benefits

Hybrid role with up to 1-2 days/week in the office

Brilliant Internal Training Plan

Our client is a global hosting provider with massive ties in the sports and gaming industry and is currently looking to hire a support engineer with a minimum of 2-3 years’ experience in the technical operations & support environment. This is a 24/7 shift-based role; therefore, the ideal candidate should be comfortable working the odd weekend and evening shifts (maximum of 7 night shifts over a 7 week rota).

Your Role:

Daily operational support and maintenance of all our client’s infrastructure.

Monitoring of system availability and performance to minimize downtime and optimize customer services.

Support customer's requirements targeting a 99.9% continuous service level.

Troubleshoot any network related issues and perform root cause analysis.

Collaboration with level 2 and level 3 technical teams supporting DC, Hosting and Network services.

Participation in technology projects across datacentre, network, cloud domains. The creation and maintaining support & operational documentation.

Participation in a 24/7 shift rotation.

Your Qualifications & Experience:

Strong customer service orientation is a must.

Experience in IP service management such as change and incident Management.

Knowledge of the following technologies, Cisco Meraki, ASA firewall, Juniper hardware, VMWare solutions, Nutanix hardware, MS enterprise suite etc.

Familiar with Networking monitoring and resource management Tools (Cacti, MRTG, SolarWinds etc).

Bachelor’s degree in computer science or engineering or equivalent.

Excellent organisational and communication skills.

Strong technical and problem resolution skills with the ability to work under pressure.

Experience monitoring large international networks while working within a global business with multiple locations is advantageous.

ITIL, CCNA, JNCIA, VCA, Microsoft certification is desirable.

This is a great opportunity for someone looking to advance their career by joining a global team and be given the opportunity to upscale their knowledge while working.

If interested, please feel free to APPLY or contact me directly at / (phone number removed) – Interviews happening as soon as next week