Onsite Service Engineer

£30,000 – £35,000 but negotiable DOE

Location – London

Full time permanent role

We are recruiting for an Onsite Service Engineer on behalf of our client. The role is interesting and varied and would suit a self- starter who is happy to take the lead, with the full back up, access and support from the in-house Service Desk and technical team.

Duties:

Managing the company's on-site Audio-Visual portfolio
Room set up, video-conferencing system set up and meet and greet
Pro-active preventative maintenance
Monitor and report usage, progress and traffic across the AV networks
Identify performance improvements and keep abreast of technological innovations. Identify opportunities and offer recommendations for system/equipment upgrades
To pro-actively train and support end users
To proactively liaise with and manage 3rd party relationships g. warranties with suppliers
Manage onsite consumables and spares
Produce monthly reports based on KPI's to be issued to the client and discussed at quarterly reviewmeetings

Provide support to the client as necessary
Minimize downtime of AV facilities

The successful candidate must demonstrate the following skills and experience:

Proven experience in testing, fault finding, servicing, maintenance, engineering and installation of Audio Visual systems
Must have an excellent understanding of integrated Audio Visual systems, their maintenance requirements, and the software and hardware that comprise
Knowledge of touch screen and web based programming and control technology