Operational ICT Delivery Officer – Public Sector

Temporary @Garniche Jobs UK in IT
  • Ballymena, County Antrim View on Map
  • Post Date : January 12, 2023
  • Apply Before : March 10, 2023
  • Salary: $13.28 - $13.28
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Job Detail

  • Job ID 306691

Job Description

Brook Street (UK) Ltd are recruiting Public Sector Operational ICT Delivery Officer on behalf of our leading Public Sector client based in Ballee, Ballymena

As Operation ICT Delivery Officer you will perform effective administrative duties for the daily functional and operational staff within the ICT Support Department You will be responsible for the deployment of EA devices e.g., laptops, desktops, and tablets to EA corporate staff. You will Setup and issue windows devices to staff, following a procedure that includes bulk imaging, putting on any additional required software not included in the standard build and deployment to users, including all recording.

SUCCESSFUL APPLICANTS MUST:

Setup and issue of computers to staff, following a procedure that includes bulk imaging
Place any additional required software and deployment to users, including recording.
Setup and issue of computers for new staff as required or issue of replacement computers.
Assist with setup and issue of apple devices to staff and services including all recording
Assist with deliveries of goods in.
Assist with deliveries of goods onto site.
Supporting users and computers operating in a network environment. Assist with relocation of computer systems as required between offices e.g., preparing deliveries of stock for transit.
Assist with the setup of computers across multiple sites as required.
Assist with the implementation of the Asset Management System and maintaining asset records.
Update and maintain user and computer accounts on Active Directory.
Identify and organise re-deployable computers within EA, for disposal scheme, or defunct computers for secure scrappage.
Update and maintain user and computer accounts on Active Directory as well as
Maintain records associated with assets management. Log IT Service desk calls from users, assist with resolution where possible or assign & escalate to the most suitable IT officer.
Supporting users and computers operating in a network environment.
Assist with the design, review and update of IT Support Service procedures and forms.
Liaise with external maintenance contractors when required.
To carry out any required daily administration duties.Any other duties as required by the ICT Support Service.

TYPICAL QUALIFICATIONS AND EXPERIENCE REQUIRED:

GCSE Grade C or above in Maths and English
An ICT related BTEC or Equivalent

Experience of using standard MS Office/Microsoft Office 365 (Word, Excel and Outlook)
Experience of using Windows 10 in a work environment.
Experience of setting up and supporting computers and peripherals in a work environment.
Experience supporting networked computers and peripheral in a work environment.
Excellent IT problem solving skills.
Excellent organisational and communication skills and be customer focused.
Use of a vehicle (to visit sites and work in other ICT offices across EA as and when required.)
Able to carry equipment e.g., computers, monitors, small printers etc
Willingness to learn. Able to follow procedures & instructions and complete tasks to timescale
Ability to work alone or as part of a team
Must complete an Enhanced AccessNI during the onboarding period with Brook Street UK LTD

YOU WILL BENEFIT FROM:

Full training and induction
Work with a leading Public Sector Organisation that promotes diversity and inclusiveness
The opportunity (however not guaranteed) to apply for internal roles
Competitive rates of pay
Accrue holiday hours as you work
Brook Street (UK) Ltd back-office support and mentoring
The rate of pay is £13.28 per hour, the hours of work are (Apply online only) Monday to Friday. If you would like to apply for this role, please call Natasha at Brook Street (UK) Ltd on (phone number removed) or email your CV via the `Apply` link