Job ID 270611
Product Manager: up to £60,781, 27.9% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more…
DWP. Digital with Purpose.
Would you love the opportunity to transform how DWP's external and internal customers experience our digital services?
Do you want to join a Product Management community that invests in your skills and helps you grow your career?
Interested in a pension worth 27.9% of salary, hybrid hub / home working and flexible working hours?
We are looking for skilled Product Managers to join our community of experts in DWP Digital.
We're driving a once-in-a-generation transformation of government services used by millions of people, and powering payment worth £195bn a year. We're using fresh ideas and leading-edge technologies to create innovative and user-centric products and services.
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
Delivering World-Class Products.
We are looking for an experienced Product Manager to join our Debt team and provide customer-focused digital solutions.
We are passionate about making sure our operational colleagues can focus on supporting people both in and out of work, as well as making sure that people can manage their finances and are paid the right amount on time.
Our services enable the prevention and detection of fraud and error, and help customers manage and pay back any debt owing to DWP.
The new Debt Service will provide a multi-channel experience for customer so that they are empowered to manage their debts in a way that works for them and they can access the right support, when they need it. This means providing a service to 5 million customers, many of them vulnerable, and recovering over £2 billion per year.
You'll be involved in the whole product lifecycle, working with lead and senior product managers.
You'll also be involved in transforming the user journey and streamlining processes, shaping a more effective, efficient and tailored experience for our customers and colleagues. It's an amazing opportunity to leave a Product legacy across the whole of the public sector.
What skills and experience do you need to show us?
Able to use quantitative and qualitative data about users to turn user focus into outcomes.
Product Management and ownership activities within data technology environments.
Working collaboratively within an agile environment to steer the direction of the teams and deliver the best outcomes.
Supporting colleagues to take responsibility for their own learning and development.
Turning high level and roadmap concepts into actionable backlogs and tasks.
Details. Wages. Perks.
You'll join us in one of our brilliant digital hubs, in your choice of Blackpool, Birmingham, Leeds or Manchester.
We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model, with some time in the office and the rest home working.
In return for your skills, we offer a competitive salary of up to £60,781.
You'll be eligible for a brilliant civil service pension with employer contributions worth over 27%.
You'll also generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.
We also have a broad benefits package built around your work-life balance which includes:
Flexible working, flexi hours and flexi days
Hybrid working: some time in a hub with the team, some time at home
Time off volunteering and charitable giving
Bring your authentic self to work with 'I Can Be Me in DWP'
Discounts and savings on shopping, fun days out and more
Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
Sports and social activities
Working in an award-winning environment and culture
Professional development, coaching, mentoring and career progression opportunities.
CLICK APPLY for more information and to start your application