Job ID 250770
Here at N Brown, we are looking for a Product Manager to join our Digital Technology team supporting our Financial Services division.
About the role
You will join one of our Financial Services squads looking into the acquisition and onboarding of new customers. As a Product Manager within our Financial Service squad, you will collaborate with business and technical SMEs to develop exciting items which have the customers’ needs at the heart.
Our Financial Services Business has around 2 million customers and is one of our key strategic pillars. We have an exciting roadmap of investment to create an entirely new platform for our credit business, unlocking opportunities to bring forward new customer propositions and grow our business.
We’re looking for a self-motivated and forward-thinking Product Manager, confident in their ability who’s able to communicate and engage effectively with stakeholders in the business, taking an independent and proactive approach in delivering Financial Services initiatives within our squad.
You’ll be able to quantify real customer problems and work with developers, designers, and analysts to create experiences that solve these problems. The role also has externally facing elements which are outside of the squad development process (interfacing with other areas of the business to gather their requirements/understanding where the FS market is today/what competitors are doing).
In your role as Product Manager, you will:
Own the end-to-end experience for Financial Services, involving multiple stakeholders
Engage with stakeholders to formulate the vision, strategy and roadmap for your item and execute it well by delivering high quality customer experiences that solve real customer problems
Understanding of market fit and the iterative process to creating items
Understand key user personas, customers & stakeholders for your item
Be the go to person – you know the item inside and out so can champion its features
Effectively document and explain new requirements to the squad using user stories, personas, and acceptance tests and help the team in breaking down pieces of work/epic into smaller, deliverable chunks of value that can be delivered faster
Steer sprint/release planning sessions by working with colleagues to plan sprints/releases that deliver maximum business value in least effort
Create and own OKRs which align to the business strategy
Monitor competitor activity and overseas market trends
Drive the acceptance and adoption of ideas and improvements with stakeholders
Present to other areas of the business (monthly showcase/quarterly business review) with a focus on value delivered
Lead discovery work for a new customer problem, collaborating with developers and UX to prototype and validate hypotheses
Clear prioritisation to always work on the most important initiative at that moment in time
What experience you will have
Knowledge and experience of product management best practice & methodologies.
Proven success of having managed a complex product that led to the delivery of significant value to your stakeholders
Customer centric mentality, prioritising work that solves real customer problems
Clear communicator who can explain complex technology approaches to non-technical audiences
Effective at stakeholder management – the right people know the right level of information
Understand user research/design thinking concepts and applied those for your work
Good knowledge in the use of tools & techniques for backlog prioritisation, managing dependencies and for gaining insights using available data points
Broad knowledge and understanding of the technologies relevant to product management
Knowledge and experience of software development methodologies and processes
Competitive salary up to £50,000 per annum (depending on experience)
Competitive bonus scheme – we reward you when we succeed
Company pension scheme which we’ll match up to 5% and if you put in 6% we’ll contribute 8%.
You will receive 24 days plus bank holidays. Your holiday entitlement increases with length of service, and you’ll have the option to purchase an extra 10 days per year.
Amazing colleague discount scheme across all our brands
And loads more!
Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group