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Project Consultant

Permanent @Garniche Jobs UK in IT
  • RH19, East Grinstead, West Sussex View on Map
  • Post Date : August 1, 2022
  • Apply Before : August 31, 2022
  • Salary: $2,800,032,000.00 - $32,000.00
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Job Detail

  • Job ID 219243

Job Description

We are a well-established and leading business to business IT / MSP support and Cybersecurity company, specifically focussed on the SME sector. We recognise first-hand that every business is different and as a result has different needs. As one of our core values is customer focus, we engage and work collaboratively with our customers and tailor make our solutions-based packages to fit their customer's needs.

We are currently recruiting a Project Consultant to join our dynamic and experience team.

Overview

Reporting to the Operations Manager, the Project Consultant is primarily responsible for scoping, managing and implementing projects for the customers. The position benefits from a hybrid work pattern and the incumbent will be required to work at the East Grinstead office and has the optiom to WFH a maximum of two days a week (Tues, Thurs).

Duties & Responsibilities

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The design, implementation, and support of various projects, to include Networks, Disaster Recovery, Office Moves, Microsoft related technologies: Windows Server, Hyper-V, Exchange, SQL, SharePoint, etc.

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Providing 3rd Line technical support when required to support the ServiceDesk

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Create and maintain customer documentation (Visio network diagrams etc.)

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Providing Technical assistance to the Sales team (Presales)

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Project Management

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Visiting client sites when necessary

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Accurately record time entries and update tickets as they are worked on

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Always provide great customer service

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Provide out of hours, on-call support on a rota base

Skills & Experience

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3 years minimum experience in similar role/3rd Line support

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Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, PRINCE2, CiscoCCNA are preferred but not necessary

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Excellent troubleshooting and fault-finding skills

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Good verbal and written communication skills

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Working knowledge of MS Azure and O365, InTune, Autopilot

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Strong knowledge of current supported MS operating systems – Server & Workstation. Install, configure, troubleshoot.

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Good knowledge of supporting MS Office applications

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Proficiency in Active Directory, Group Policy, DHCP and DNS

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Advanced networking abilities. Set-up, configure, troubleshoot switches, routers, vLANs, wifi, VPN, firewalls

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Email – MS Exchange & 365. Plan, install, configure, migration and troubleshoot

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Virtualisation – Hyper V. Plan, install, configure and troubleshoot

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Knowledge of domains, basic web hosting, installing SSL’s

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Good experience of remotely troubleshooting hardware including UPS, NAS, Printers

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Experience of using Visio for network documentation

Our Core Values

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Be customer focused

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Be a good communicator

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Be proactive in nature

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Be flexible and adaptable

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Be a good team member